ANNUAL REPORT

 

POLICE SERVICE

2013

 



​Citizen generated calls for service are CAD (Computer Aided Dispatch) events initiated by a member of our community to which Waterloo Regional Police Service (WRPS) dispatches an officer(s) to respond. The rate of citizen generated calls is an independent measure of patrol’s workload driven by our community. A citizen generated call is identified from our CAD occurrences as those matching specific criteria such as: (1) the source is not “officer”, (2) the dispatch priority is 1, 2, 3 or 4, (3) the event is not cancelled, and (4) the dispatch date and time is not null. Although ordered slightly differently, the same ten call types were the most frequent citizen generated calls in both 2012 and 2013.

WATERLOO REGIONAL

CITIZEN CALLS